Benefits:

Legal Plan
401(k)
Dental insurance
Flexible schedule
Health insurance
Opportunity for advancement
Training & development
Vision insurance
Wellness resources

Care Coordination Assistant – Scheduler & Support Role

Position Title: Care Coordination Assistant – Scheduler & Support Role
Compensation: $20–$24/hour depending on experience
Employment Type: Full-time | In-office | Monday–Friday, 8:30 AM–5:00 PM
Location: Homewatch CareGivers of Yorba Linda, CA

Join Our Team at Homewatch CareGivers of Yorba Linda
Are you highly organized, proactive, and passionate about helping others? We’re looking for a Scheduling & Care Coordination Assistant who will help support our scheduling and client service operations. This is a pivotal role that ensures seamless care for our clients while providing support to our office team.

What You’ll Do:

Assist with daily scheduling of caregivers to meet client needs
Communicate professionally in office and field with caregivers, clients, and families
Support intake calls, consultations, QA Audits, and new client onboarding
Follow up on scheduling changes and maintain clear documentation
Assist in interviewing caregivers and preparing onboarding paperwork
Help maintain caregiver and client files for compliance and accuracy
Serve as a friendly, welcoming presence for office visitors and callers

What You Bring:

Excellent phone etiquette and communication skills
Strong attention to detail and follow-through
Comfort working in a fast-paced environment with changing priorities
Previous scheduling, administrative, or customer service/client coordination experience preferred
Bilingual a plus (Spanish/English)

Why Join Us?
At Homewatch CareGivers, we’re not just about filling shifts — we’re about improving lives. You'll be part of a small, passionate, and mission-driven team that values respect, teamwork, and growth.

Compensation: $21.00 - $27.00 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Homewatch CareGivers offers the comprehensive home care services and we believe that exceptional training means a more rewarding experience for you and better care for clients. Homewatch CareGivers is a premier provider of in-home care services for people of all ages, including seniors, children, veterans, the chronically ill, and those recovering from medical procedures.

Our care philosophy is based on finding interesting, innovative ways to empower clients and help them feel engaged and respected. We start by making sure our caregivers and office staff are confident and empowered, too. Our Homewatch CareGivers University is a professionally-developed training platform designed to give you the tools and resources you need to make the very most of your time with clients and gain the most satisfaction from your job. It includes online accredited courses to help you meet the training requirements you may need to stay current with caregiver certification and licensure . The more prepared you are, the more secure you feel in your daily work.

This is an incredible opportunity to feel great about your job and the impact it has on others. Join our growing team and help bring our unique care philosophy to life!

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Homewatch Caregivers Corporate.

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What We Offer

We Are Different

We work with our compassionate caregivers to create a supportive environment where both clients and caregivers thrive. Clients can experience loneliness, helplessness and boredom and this can get in the way of care. We value getting to know our clients deeply and care is centered on their individual needs and goals. We believe that meaningful relationships are built from matching caregivers with clients that have common interests.

Empowering You with Technology; No More Paperwork!

Our technology allows you to have information at your fingertips and eliminate extra paperwork. We know your time is important. You will be able to use our caregiver app to manage your shift and provide feedback to the office. The information you capture while in the home, directly impacts the clients progress of care and their well-being.

Supporting You

Our training provides you the skills you need to be successful. When an emergency happens, you can respond confidently because of training you have received ahead of time. We work together so everyone feels involved, connected and engaged.

You Talk. We Listen.

You are the heart of the company — the eyes and ears in the homes of our clients. Without you, we wouldn’t have a business. What you see and hear helps inform our clients’ experience and well-being.

Flexibility

You have a life; we get it. We work with you to create flexible schedules that honor work-life balance. Whether you want consistent, full time hours or a few shifts a week, we strive to meet your needs.